Network Engineer Level 2 at NTT Ltd

Nairobi, Kenya
  • Job Type: Contract
  • Qualification: BA/BSc/HND
  • Experience
  • Location: Nairobi
  • Job Field: ICT / Computer 

Working at NTT

NOTE: This is a CONTRACT role for an initial period of 8 months.

The role of Network Engineer is responsible for building and maintaining the day-to-day operation of the organisation's computer network.

Key Roles and Responsibilities:

  • Performs basic problem determination and log the cases with Dimension Data Help Desk as the first point of contact.
  • Collects relevant technical information.
  • Attempt to resolve network and security related problem by following the guidance provided.
  • Filter non-technical problems from technical problems with the help of Dimension Data
  • Resolve known problems through product documentation or other local resources.
  • Report unknown or technical problems on ticketing system at customer portal
  • Resolve network related problems.
  • Troubleshooting of reported problems that are within the scope around the Network and Security Infrastructure.
  • Resolving configuration problems.
  • Resolution of software problems (OEM back-to-back required for escalation)
  • Determination of product specification defects
  • Generating workarounds for hardware and software bugs where applicable

Knowledge, Skills, and Attributes:

  • Strong understanding of network infrastructure and network hardware
  • Ability to think through problems and visualize solutions
  • Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, controllers
  • Knowledge of application and network infrastructure protocols
  • Ability to create accurate network diagrams and documentation for design and planning network communication systems
  • Good analytical and problem-solving skills

Academic Qualifications and Certifications:

  • Bachelor’s degree in information technology or related field of study with a network engineering focus.
  • Relevant certifications, e.g. Cisco, Fortinet, equivalent CCNP (Cisco), ITIL
  • Experience in supporting critical network and security infrastructure which includes cisco Catalyst and Nexus Switches, Cisco and Fortinet firewalls.
  • Experience in configuration and troubleshooting routing protocols such as OSPF, BGP, Eigrp and IS-IS

Method of Application

Interested and qualified? Go to NTT Ltd on to apply