Multimedia Designer

To lead the design and delivery of high‑quality multimedia content that advances business and learning objectives, strengthens brand presence, and enhances user engagement. The role balances hands‑on creative production with light‑touch people leadership, project management, and vendor/stakeholder engagement, ensuring outputs are on‑brand, user‑centred, measurable, and scalable.

Creative production and quality:

• Conceptualise, design, and produce graphics, motion, video, and interactive content for campaigns, eLearning, leadership programs, internal comms, and events.
• Translate complex ideas into clear visual narratives, storyboards, and prototypes.
• Own quality control (visual consistency, technical checks, accessibility basics, formatting for platforms).
• Maintain a design system (templates, libraries, reusable assets) and contribute to brand evolution.
  
  

Project Management:

• Scope work (requirements, user needs, constraints), create project plans, estimates, and production schedules.
• Run stand‑ups/check‑ins, track progress, manage risks, and escalate early; keep documentation up to date.
• Coordinate cross‑functional partners (content, learning designers, SMEs, comms, tech) to land milestones on time and within budget.
• Report on KPIs (e.g., delivery lead time, revision cycles, engagement metrics, satisfaction scores).
  
  

People Management & Capability Building

• Provide day‑to‑day guidance to interns and staff level designers and freelancers; assign tasks, review outputs, and mentor on tools and craft.
• Conduct constructive critiques and peer reviews; promote design best practices and a growth mindset.
• Contribute to hiring (portfolio screening, task design, interview feedback).
• Build internal ways of working: playbooks, SOPs, templates, and training sessions.
  
  

External Stakeholder & Vendor Engagement

• Engage and manage external suppliers (production studios, voice‑over artists, illustrators, animators): briefs, quotes, scopes, SLAs, and quality standards.
• Represent the design function with business stakeholders; run workshops, present concepts, manage expectations, and negotiate trade‑offs.
• Ensure compliance with brand, IP, licensing, and usage rights across all assets.
  
  

Platform Readiness, Accessibility & Compliance

• Export, package, and optimise media for target platforms (web, mobile, LMS, social, event screens).
• Apply accessibility basics (captions, contrast, readable typography, pacing).
• Adhere to information security, data privacy, and brand governance.

Other Collaborations

• Provide Multimedia Services to the Discovery Institute of Training Teams when developing creative material for their requirements.
• Provide Multimedia Services to the Discovery Group when developing creative material for their requirements.
• Collaborate with the Internal Marketing and Branding Teams to ensure the consistency of the brand and design collateral.
• Collaborate with peers in various designs team to ensure the consistency of the brand and design collateral.
• Coach and mentor multimedia designers at staff level on technical and leadership skills.
• Liaise with the internal and external providers to ensure quality of designs/prints and deadlines are met.

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