Human Resource Assistant

Kampala, Uganda
Expected start date


Sustainable Development Goal

3. Good health and well-being

Volunteer category

National UN Volunteer Specialist


Mission and objectives

Founded in 1948, WHO is the United Nations agency that connects nations, partners, and people to promote health, keep the world safe and serve the vulnerable – so everyone, everywhere can attain the highest level of health. The WHO's mandate seeks and includes working worldwide to promote health, keeping the world safe, and serve the vulnerable. It advocates that a billion more people should have: universal health care coverage, engagement with the monitoring of public health risks, coordinating responses to health emergencies, and promoting health and well-being. It provides technical assistance to countries, sets international health standards, and collects data on global health issues.


Country Management Support Units (CSUs) have been established in the organizational structure to provide support for Managers and staff to fully assume their responsibilities in the GSM environment and to ensure compliance with organizational policies, procedures, rules and regulations on all administrative and financial matters and transactions in the context of an Enterprise Resource Planning (ERP) system. Incumbent is expected to work with minimum supervision, in accordance with established procedures and practices, dealing with routine matters independently and referring problems or unusual situations to supervisor. Broad guidance is provided by supervisor or other professional staff or through general objectives and instructions regarding resource allocation, divisions/programmes needs and priorities. WHO Staff Rules and Regulations, WHO e-Manual, Information notes, SOPs, established Human Resource procedures, practices and standards, guidelines for briefing/informing staff members. The incumbent is expected to use independent judgment and discretion in interpreting the above to the full range of issues and cases, to prepare alternative resolutions in final format requesting waivers or exceptions required from HRM, and to keep Managers and staff duly informed.

Task description

Under direct supervision of the Human Resource Officer and the Operations Officer, the incumbent will work closely with Management, to perform a cross-section of all Human Resource related aspects within the jurisdiction of the area office. These will include: Providing relevant HR information and initiating transactions in Global Management System in the following areas: • Initiate position actions (Position classification and reclassification actions). • Initiate Hiring and staffing actions, including requesting vacancy notices and hiring of consultants and APWs to individuals through the Procurement module. • Contract Management (appointments, extension of appointments, separation actions) changes in status actions. • Advise on possible reasons of HRAP rejections. • Provide support to Staff in initiating TRs for statutory travels (Processing of staff entitlements). • Provide support to Staff in the use of the staff self-service module (GSM end-users). Monitoring and reporting of HR Actions: • Through regular reporting, he/she will monitor transactions initiated, appointments coming to an end and that need to be extended, separation actions for a timely action on the part of managers and staff. • He/she will liaise with HR counterparts in HRM/AFRO and GHR to ensure a proper follow up on actions initiated at the RSU level. Leave Administration. • The incumbent will serve as back up to the team members in similar or different positions within the Country Management Support Units (CSU).