Head, Operations

Dar es Salam, Tanzania

Job Overview
Business Segment: Group Functions
Location: TZ, Dar es Salam, Dar es Salaam, Kinondoni Road
Job Type: Full-time
Job ID: 60050477_80383539 

Job Description
To drive the strategy and lead the Operations functions which provide administrative client support by ensuring the accuracy of all processes and transactions for the Bank, in the region, to ensure risk is governed, controlled and effectively managed to minimise risk to clients and the Bank. Embed a culture of continuous improvement, with a focus on process automation and client centricity at all times.

Minimum Qualifications

  • Type of Qualification: Advanced Diploma
  • Field of Study: Business Commerce

Experience Required
Offshore Operations

1-2 years
A thorough and sound knowledge and understanding of the US Ql tax regime together with knowledge of FATCA & CRS, and other specialist operations business offerings.

3-4 years
Gained experience in risk governance and experience in deploying Lean processes and tools within operations

8-10 years
Gained experience within an Investment Banking operations role, preferably across a variety of teams including Treasury ops & client onboarding. General front office experience. 3-4 years knowledge and application of tools and methods to monitor the effective delivery of suppliers and to gain maximum value from supplier services, along with relationship management experience.

Additional Information
Behavioral Competencies:

  • Articulating Information
  • Challenging Ideas
  • Convincing People
  • Developing Strategies
  • Directing People
  • Embracing Change
  • Empowering Individuals
  • Interacting with People
  • Providing Insights
  • Taking Action
  • Team Working
  • Upholding Standards

Technical Competencies:

  • Business Intelligence
  • Client Relationship Management
  • Continuous Improvement
  • Creative Problem Solving
  • Operations Commercial Acumen
  • Operations Risk Management.

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za

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