Field Service Engineer at Philips

Nairobi, Kenya
  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience1 - 2 years
  • LocationNairobi
  • Job FieldEngineering / Technical 

Your Role:

  • Assisting service repair, preventative maintenance, field change orders / installations.
  • Identifying and solving customer issues, providing the customer with the appropriate communication, and involving Service and Sales teams as appropriate.
  • Operating under required knowledge of regulatory requirements.

As Field Service engineer you will be working as a team member of Customer Service delivery team and reporting to Districts Operations Manager.

You will have an opportunity to develop your technical skills in a multinational set up while working in a hybrid model.
A career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region.

You're the right fit if:

  • University degree in Electrical and Electronics Engineering, Biomedical Engineering, Physics Engineering, or relevant disciplines.
  • Around min 1-2 years of field service experience within an engineering, medical or science related environment required.
  • Strong knowledge in diagnosing and repairing electronic equipment, troubleshooting, and responding to customers’ concerns.
  • Strong customer service and communication and reporting skills.
  • Advanced level of English both verbally and written addition to local language.
  • The candidate must be willing to travel on occasional basis for support in other regions.