Customer Service & Retention Officer

Zanzibar, Tanzania

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Reporting to the Head of Sales & Workplace Banking, the Service Assistant has the core responsibility to open and perform maintenance on customer accounts, Monitor leads and coordinate information for the Sales Relationship Manager on the entire portfolio and conduct Customer Lifecycle Management.

Job Description

Generate leads: Please contact your People Function business partner


Further Education and Training Certificate (FETC): Business, Commerce and Management Studies

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