Coverage Manager- Bancassurance at Absa Bank Limited

Nairobi, Kenya
  • Job Type: Full Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldSales / Marketing / Retail / Business Development 

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Job Summary

This role requires a combination of technical expertise, leadership skills, and a deep understanding of insurance policies, risk assessment, business growth in acquisition, organic growth and retention. claims management processes.

Main Duties:

  • Client assessment
  • Policy analysis
  • Consultation as advisor to clients
  • Customization
  • Negotiation
  • Monitoring expiries and review portfolios
  • Relationship management
  • Risk management
  • Market insights
  • Claims assistance.
  • Business growth and acquisition.
  • Review and improve claims and underwriting processes.
  • Provide expertise and support to clients and internal teams.
  • Deliver efficient customer service.

Job Description

Key accountabilities/Deliverables/Outcomes & Approximate Time split

Key Coverage Responsibilities: Time split: 50%.

  • Analysis clients risks and suitable coverages.
  • Reviewing and understanding policies ensuring alignment with clients’ specific needs (portfolios and Corporates)
  • Tailoring solutions to fit bancassurance clients need together with products teams. Thant include conditions and clauses reviews.
  • Building relationships with clients and onboarding the same from acquisition, retention, and organic growth
  • Market insights on up-to-date industry trends, regulations, changes in the market
  • Cultivate working relationships with relevant external stakeholders.

Key Support Responsibilities: Time split: 50%

  • Ensure that all ‘bank securities’ are insured.
  • Compliance with bank policies and guidelines.
  • Review underwriting decisions made by Underwriters, ensuring accuracy and compliance with established guidelines.
  • Evaluation of proposals to corporate client base both local and global to ensure correct risk covered and priced accurately.
  • Negotiation of terms for bank clientele with insurers, that includes embedded and other products with products teams.
  • Monitoring entire claims process for clients. While reviewing and analyzing complex claims

Role/person specification

Preferred Qualification

Bachelor’s degree in commerce, Business Administration, or a related field. Professional certifications in ACII or AIIK are advantageous, or evidence of advanced progress towards certification.

Knowledge And Skills

  • Strong knowledge of insurance policies, underwriting principles, risk assessment, and claims handling procedures.
  • Business acumen
  • Excellent analytical and problem-solving skills, with the ability to evaluate complex insurance claims and underwriting issues.
  • Strong leadership and team management abilities, with experience in mentoring and developing staff.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders.
  • Sound understanding of regulatory requirements and industry trends in the insurance sector.
  • Proficiency in data analysis and preparing reports.
  • Agile


Higher Diplomas: Business, Commerce and Management Studies (Required)

Method of Application

Interested and qualified? Go to Absa Bank Limited on to apply