- Job Type: Full Time
- Qualification: BA/BSc/HND
- Experience5 years
- Location: Nairobi
- Job Field: Administration / Secretarial
- Salary RangeKSh 150,000 - KSh 200,000/month
Our Client, a provider of office spaces, is looking to engage the services of a Branch Manager to join their team.
Job Responsibilities
- Ensure levels of customer satisfaction are maintained and retention rates are on or above set targets.
- Work with the accounts department to ensure accurate membership invoicing
- Ensure prompt collection of payments, in line with goals. Refer to the debt collection policy
- Enforce membership policies, such as deposit, signing of licence agreement, notice period, house rules etc.
- Oversee office supervisor to ensure deliverables and targets are met
- Ensure core utilities and services are delivered at all times
- Keeping staff on track with their targets and deliverables
- Offering support and leadership in their decision-making and development
- Lead staff on the importance of customer service and how to deliver on their goals Manage the monthly budget by approving and rejecting expenses.
- Find quality suppliers, know when to recognize quality suppliers, and seek out recommendations and referrals.
Qualifications
- Minimum Bachelors Degree in Business Administration/Management
- Atleast 5 years experience in a operation leadership position
- Experience leading a team and managing customers
- Problem Solving skills
Method of Application
Interested and qualified? Go to People FOCO on peoplefoco.etalent.net to apply